HR Generalist / HR Officer.

Description:

This comprehensive training is designed for those starting or growing their HR career. We move beyond the theory to give you the practical, day-to-day skills you need to confidently manage the heartbeat of any organization: its people.

You’ll learn how to attract and welcome new talent, support employees through their journey, and navigate the essential compliance landscape. Through realistic activities and templates, you can use immediately, we’ll equip you to handle everything from your first recruitment drive to delivering meaningful HR insights to leadership.

Contents: 

Module 1: HR Fundamentals & Administration

🎯 Objective: Understand core HR functions and processes.
📘 Topics:

  • HR Roles & Responsibilities

  • HR Policies & Procedures

  • Personnel File Management

  • HR Reporting Basics
    📂 Materials:

  • HR Policy Template (Word)

  • Personnel File Checklist (PDF)

  • HR Report Template (Excel)
    🛠️ Activity:
    Audit a sample personnel file and prepare a compliance report.

Module 2: Recruitment & Onboarding Excellence

🎯 Objective: Manage full-cycle recruitment and create seamless onboarding experiences.
📘 Topics:

  • Job Description Development & Job Posting Strategies

  • Candidate Sourcing & Screening Techniques

  • Behavioral Interviewing & Selection Methods

  • Onboarding & Orientation Program Design
    📂 Materials:

  • Job Description Template (Word)

  • Interview Guide & Scorecard (PDF)

  • Onboarding Checklist & 30-60-90 Day Plan (Word)
    🛠️ Activity:
    Develop a complete recruitment strategy for a key position and design a 30-day onboarding plan.

Module 3: Compensation, Benefits & Total Rewards

🎯 Objective: Administer competitive compensation structures and benefits programs.
📘 Topics:

  • Compensation Structures & Pay Grades

  • Benefits Administration & Enrollment

  • Total Rewards Strategy

  • Payroll Coordination Basics
    📂 Materials:

  • Salary Range Matrix (Excel)

  • Benefits Guide Template (Word)

  • Total Rewards Statement Template (PDF)
    🛠️ Activity:
    Conduct a market pricing analysis for a sample job and design a total rewards package.

Module 4: Performance Management & Employee Development

🎯 Objective: Implement effective performance management and employee growth systems.
📘 Topics:

  • Performance Management Cycle

  • Goal Setting & Performance Reviews

  • Employee Development Planning

  • Coaching & Feedback Techniques
    📂 Materials:

  • Performance Review Form (Word)

  • SMART Goals Worksheet (PDF)

  • Individual Development Plan Template (Word)
    🛠️ Activity:
    Conduct a mock performance review and create a development plan for a case study employee.

Module 5: Employee Relations & Compliance

🎯 Objective: Maintain legal compliance and foster positive employee relations.
📘 Topics:

  • Employment Laws & Regulations

  • Employee Relations Strategies

  • Workplace Investigations

  • Conflict Resolution & Difficult Conversations
    📂 Materials:

  • HR Compliance Checklist (PDF)

  • Investigation Report Template (Word)

  • Employee Relations Case Studies (PDF)
    🛠️ Activity:
    Handle a simulated employee relations case from complaint to resolution.

Module 6: HR Analytics & Business Strategy

🎯 Objective: Leverage HR data to drive business decisions and strategic initiatives.
📘 Topics:

  • Key HR Metrics & Analytics

  • HR Dashboard Creation

  • Strategic HR Planning

  • HR’s Role as Business Partner
    📂 Materials:

  • HR Dashboard Template (Excel)

  • HR Strategic Plan Outline (Word)

  • Business Case Template (Word)
    🛠️ Activity:
    Analyze HR data to identify trends and present strategic recommendations to management.

Registration Options

WhatsApp
Registration Form